SwiftFix

A booking and trust site for a South London plumbing, electrical, and repair company, built to make a same-day callout feel premium and certain.

TimeLine

3 weeks

Industry

Home Services / Trades

Scope

Branding, Website and Booking flow

Visit Site ->

Problems

Customers wary of tradespeople

Vague, slow booking process

Fear of surprise bills

Trades brands look cheap

Solution

Proof-led trust signals

Three-step booking with postcode check

Honest published pricing

Confident, modern brand identity

Solution

Problems

Solution

Problems

WHAT WE GIVE

Features and Developement

Before a visitor even thinks about booking, they type their postcode and see whether they are in the primary or standard coverage zone. No call required, no form to fill, no waiting for an answer. It removes the most common reason someone bounces from a trades site, which is not knowing whether the team will come out.

Postcode, then job type, then how to be contacted. Three short steps, a time-slot picker that runs against real availability, and a clear two-hour response promise on emergency callouts. The form was tuned so that completion happens on a phone, with one hand, on the way to find a plumber, because that is how trades actually get booked.

A 4.9 rating across 487 verified Google reviews, with each card filterable by trade. Plumbing, electrical, repairs and emergency each have their own view, so a customer with a leaking tap sees plumbers and a customer needing rewiring sees electricians. Proof shown in the right context turns hesitation into a booking.